All Truthear HEXA products come with 1 year of warranty. To claim warranty read more on TOPPING Warranty here.

Wireless Earbuds are no doubt convenient. But they usually sound pretty ordinary. These IEMs, although wired, are designed and built with the goal of just delivering brilliant sound. Keep in mind, wireless earphones, pack in batteries, Bluetooth receivers, electronic components and speakers that add to their cost and can end up at several times the price of an equivalent sounding wired earphone. And so, for the same budget, wireless earbuds can sound pretty ordinary compared to wired IEMs. If sound quality is a priority over convenience, wired IEMs come out ahead in terms of price, and significantly in terms of sonic performance. Wired IEMs have always been the audiophile’s top pick.

Good sound should be able to help you imagine the artist performing right in front of you in the same room. Artists take a phenomenal amount of time and effort to record music at the finest studios around the world to capture every detail in the music. The headphones’ job is to be able to reproduce all the details and take you back to the studio. The Truthear HEXA IEMs will help you rediscover your music. You should hear clear, revealing and enriching details in the music that you may not have noticed before. It's tuned to reproduce all elements in the soundtrack naturally without placing an excessive amount of emphasis on any particular area. The sound is powerful and revealing, with the ideal balance of lows, mids, and highs between the instruments and vocals.

If your phone doesn't have a 3.5mm output, you can use a USB-C to 3.5mm adapter for android phones or a Lightning to 3.5mm adapter for Apple iPhones to connect the Truthear HEXA IEMs. Alternatively, the best-sounding option is to go for a USB Digital-to-Analog Converter (DAC) to connect your IEMs. A good DAC makes a considerable difference to the overall sound of your set up and these DACs are highly capable and outperform inexpensive adapters. If you are looking for the best presentation of your music then a dedicated USB DAC is the way to go.

You don't necessarily need a Digital-to-Analog Converter (DAC) or Amplifiers to use the Truthear HEXA IEMs, as they can be plugged directly into the 3.5mm output of your smartphones, tablets or laptops. They usually have enough power to drive these Earphones. However, using a dedicated DAC can improve the overall sound quality and provide a more detailed reproduction, especially if you are listening to Lossless or Hi-Res music.

IEMs don’t usually get damaged. The cables can get damaged with usage. So it’s easy to replace them if they are conveniently detachable. Detachable cables allow you to swap out different kinds of cables. These can feature materials that make a difference to the sound signature or different termination types like 2.5mm or 4.4mm, which are sometimes needed to plug into various devices. Balanced Cables are upgrade cables that make a significant difference to the sound quality when used with a device featuring a balanced output, usually a 2.5mm or 4.4mm output. Swapping the cables for a Balanced cable allows you to take advantage of the balanced output on your DAC or Player and can improve the bass, soundstage and resolution of your IEM.